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Booking is easy

How to book your break

Five friendly steps — and our team is with you for every one of them.

  1. Reserve your place

    Give us a call on 01273 111 700 to let us know which respite break you'd like to join, or email holidays@spiralsussex.org. We can hold a space for you while the booking process is completed.

  2. Membership form

    If you are new to Spiral, you'll need to complete a short membership form — we'll send you the link, or you can fill it in online.

  3. Meet the Respite Breaks managers

    Before confirming your holiday, we'll arrange a meeting to get to know you and your support needs. This can be face-to-face at our centre, a home visit, or a video call if that's easier for you.

  4. Assessment & support

    Together, we'll complete a full assessment to make sure the right level of care and support is in place. If additional support is required, this will be discussed and agreed with you before booking.

  5. Confirm your booking

    Once your assessment is complete, we'll confirm your respite break and secure your place. At this stage, any deposits and payment plans can also be arranged.

Send an enquiry Call 01273 111 700 Membership form

Flexible payment options

We offer flexible monthly instalment plans to spread the cost of your holiday. Whether you prefer two payments or six, you can also choose payment dates that align with your pay schedule. Payment options include invoicing, cheques, card or over the phone.

Grant application support

There are limited grants available and we will help you apply for one — we understand the process can seem overwhelming. Please contact us for further information.

Family & carer assistance

We're here to support families and carers through every step of the booking process — understanding funding options, completing grant applications, or discussing care requirements that might affect pricing. We can even arrange calls with family members to ensure everyone is comfortable with the arrangements.

We don't want finances to stand in the way of your break. If you're struggling, or haven't been successful in securing a grant, please don't worry — we can talk through a flexible payment plan that spreads the cost to suit your circumstances, with no pressure and no judgement.

Tailored to you

Extra support options

Everyone has unique care requirements. Our Holiday Manager will assess each person's needs and recommend the most appropriate level of support — you only pay for the support you need.

Shared support (Spiral staff)

Perfect for those who need occasional one-to-one assistance while remaining comfortable with shared staff support (2:1 ratio). Ideal for individuals who are largely independent but may need extra help with specific activities or situations.

Partial one-to-one (Spiral staff)

Designed for guests who require regular dedicated support but not continuous supervision. This flexible option provides one-to-one assistance when needed most, while allowing some independence during the holiday.

Full one-to-one (Spiral staff)

Comprehensive continuous support with a dedicated staff member throughout the entire holiday. This service ensures complete peace of mind for guests who require constant supervision and assistance.

Bring your own carer

For those who prefer to travel with their familiar carer, we welcome personal care assistants to join our holidays. Your carer will receive the same accommodation, meals and trip inclusions while you maintain the comfort of familiar support.

Single room supplement

Private accommodation is available for those who prefer their own space. Supplement costs vary depending on the specific accommodation and destination.

Personalised quote

Additional care costs are calculated during assessment. Contact us to discuss your individual requirements and receive a personalised quote.

Contact us